Who we are
At Townhill, accessible through https://townhill.shop, we value your privacy. In keeping with our commitment to providing an excellent shopping experience, Townhill collects personal data to understand how we can better serve our customers with our products and services. This Privacy Policy outlines how we collect, use, and protect your personal data to enhance your shopping experience. Please review this policy carefully.
Use of Information Collected
Townhill may collect two types of information from users: “Aggregate Information” (e.g., overall site traffic and frequency of visits) and “Personal Information” (e.g., name, email address, postal address, phone number, payment details, and items purchased). This data helps us improve your shopping experience, communicate promotions, and refine our services. We may also use the information to recommend relevant products or services and provide special offers.
Personal Information Collected Online
Townhill and its service providers collect personal information when you voluntarily register, purchase items, subscribe to newsletters, participate in surveys or contests, or engage in other promotional activities on our website. A user profile may be created to track your preferences and purchases. We may also receive usage and demographic data from third parties.
Aggregate Information Collected Online
Aggregate Information is non-personal data such as age, gender, product types purchased, site page access, and browsing frequency. This data does not identify individuals and is used collectively to improve site functionality and customer experience.
Order-Related and Promotional Emails
By shopping on our site, you agree to receive emails related to your orders. You may also opt-in to receive promotional emails or newsletters during registration or via our sign-up form. You can unsubscribe at any time by following the instructions in the promotional emails.
Sharing Information with Third Parties
Townhill does not sell, share, or trade your Personal Information with third parties without your consent, except as outlined in this policy. We may share information with third parties to provide marketing and promotional offers on our behalf via postal mail. We may also disclose personal information if required by law or to protect the safety of our customers or the public.
Service Providers
Townhill may share personal and aggregate information with our service providers, affiliates, and consultants for internal business purposes. This may include details such as viewed products, location, and IP address. Such data helps us better understand customer preferences and optimize our offerings.
